A direct and very
unpleasant hit

Debtors unable to pay you - Don't get mad...

For many businesses this is the ultimate nightmare scenario. You have worked hard. You have delivered. And now your customer can't pay.

They may already have received the benefit of goods or services you provided. Or you may have physical possession of stock or finished goods which are no use sitting on your premises. Your cash flow takes a direct and very unpleasant hit, creating a new and unwanted set of pressures on you and your business.

This is a time for the ultimately cool head. It's natural for passions to run high. And it's vital to avoid impulsive action. Fanshawe Lofts can quickly and objectively look at the facts of the situation for you.

There are important questions to ask. Questions such as:

  • Is there a relationship to be salvaged with the debtor?
  • Has your customer acted in good faith?
  • What is the debtor's current trading situation?

Of course, you want your money. But, very hard as it often is to accept, justified indignation is not a substitute for tough and effective professional advice and support. We advise three courses of action: stay calm (which of course is easier said than done); talk to Fanshawe Lofts; don't immediately conclude that you will never see your money and throw in the towel.

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